Accessibility Statement for Moving Furniture
We are committed to ensuring that our Moving Furniture information and services are accessible and usable for all people, including disabled customers, older people, and those using assistive technologies. This Accessibility Statement describes the steps we take to support inclusive access to our Moving Furniture content, booking options, and customer support.
Our Accessibility Commitment
Our aim is to provide a digital experience that aligns with the Web Content Accessibility Guidelines version 2.1, level AA. These internationally recognised guidelines explain how to make online content more perceivable, operable, understandable, and robust for as many users as possible. We view accessibility as an ongoing responsibility and continue to review and improve the Moving Furniture area of our service.
Scope of This Statement
This statement covers the main Moving Furniture information and any related online forms or content that describe our moving options, pricing information, and practical guidance. It applies to the way you explore Moving Furniture options, request a quote, or contact us for support through our digital channels.
Support for Screen Readers
The Moving Furniture content is designed to work with modern screen readers and other assistive technologies. We aim to use clear headings, descriptive text, and meaningful labels for forms related to moving requests. Where images are used to explain furniture moving steps or show example layouts, we aim to include alternative text that conveys the same essential information as the image.
We also strive to ensure that content in the Moving Furniture area follows a logical reading order, so screen reader users can navigate headings, paragraphs, and lists in a predictable way. We avoid relying solely on colour or images to convey important information about our Moving Furniture service.
Keyboard Navigation
The Moving Furniture sections are intended to be fully navigable using a keyboard alone. This includes moving through menus, focusing on buttons and form fields, and submitting moving requests or quote forms without needing a mouse or trackpad. Focus indicators are designed to be visible, helping users understand where they are on the page at all times.
We aim to make interactive elements consistent and clearly identifiable, so all users can move through the Moving Furniture content step by step, including selecting dates, adding special moving instructions, and reviewing key information before confirming a request.
Readable and Understandable Content
We work to keep our Moving Furniture content clear, concise, and written in straightforward language. Technical terms are explained where they are needed, such as specific moving equipment or access requirements. We also structure content into short sections with headings, making it easier to scan and locate information about accessible moving options, stairs, lifts, parking, and doorway measurements.
Ongoing Improvements
Accessibility is not a one-time project. We regularly review the Moving Furniture area, test changes, and consider feedback to identify and fix issues that could create barriers for disabled users. Where full compliance with WCAG 2.1 AA is not yet achieved, we work to prioritise improvements that have the greatest impact on accessibility and safety for people arranging furniture moves.
Contact for Accessibility Requests
If you experience any difficulty accessing information about Moving Furniture, using our forms, or understanding any part of our service, we want to hear from you. You can contact us to request information in alternative formats, share an accessibility concern, or ask for reasonable adjustments related to your Moving Furniture booking or visit.
When you contact us about accessibility, please describe the page or content you were using and the type of issue you encountered. This helps us investigate the problem, respond to your request, and improve the accessibility of the Moving Furniture service for everyone.
